Episode 012

Why Email and Social may not satisfy the on demand world we live in. Is Social Media for your church even worth it? And are Big Events only for the Pastor's Ego?

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About this Episode

SUMMARY
In this solo pod Nick explores three big ideas. Why Email and Social may not satisfy the on-demand world and culture that we currently live in. Is Social Media for your church even worth it Especially if you just are using it as an extension of your announcements? And are Big Events only for the Pastor's Ego? Or do they still have a place in our churches? All that and more on this week's episode of the Hybrid Ministry Podcast!

Follow along at http://hybridministry.xyz
Or come hang out on Twitter at http://twitter.com/hybridministry

TIMECODES
00:00-04:34 - Intro
04:34-13:07 - Why Email and Social may not satisfy the on demand world we live in.
13:07-18:39 - Is Social Media worth it in your church?
18:39-27:09 - Big Events are for the Ego of the Pastor, not the People
27:09-27:50 - Outro

SHOWNOTES
http://Nucleus.Church

TRANSCRIPT
Nick Clason (00:00):
What up everybody? And welcome to another episode of the Hybrid Ministry podcast. I am your host, Nick Clason, this morning solo pod from my new house in Dallas, Texas, and my guest bedroom closet because, uh, none of my stuff is in the house yet. And so every single place I go is gonna be echoy and the least echoy place is the guest bedroom closet. As best as I can tell, you'll have to let me know, cuz honestly, you're on the hearing side of this. I'm on the talking side of this. And so, uh, this is my best attempt. Um, I've mentioned it in previous episodes, Uh, gonna be a solo pod today. Uh, both me and Matt are actually in the middle of moves. Uh, we, my wife and I, uh, we got a little bit of a jumpstart on him and his wife, and so they, I believe his truck is maybe coming today.

Nick Clason (01:07):
Um, and so anyway, so today on this episode, I wanted to just chat about a couple of hot takes. Um, three in particular. I wanted to do three hot takes. And number one, I wanted to talk about how we now live in a more on demand world and how social media, um, or email marketing may not be the best way to approach some of that on demand world. Wanted just chat through and brainstorm some stuff with you guys. The second hot take was, um, social media might not actually be worth it, um, in your churches, uh, if you do some of these things I'm gonna talk about. And then number three, I think that big large scale events are actually more for the pastor's ego than for the actual people who are going to be consuming them. So we'll dive into those a little bit, um, here in just a second.

Nick Clason (02:04):
But like I said, uh, just a quick like, update. So when, when we got this sucker up, up and rolling off the ground, I, uh, recorded, uh, pre-recorded five podcasts. And so I had five in the queue before we ever even launched episode one. With all the hustle and bustle moving and just the absolute impossibility has seemed for Matt and I to be able to coordinate our schedules. Um, I am now recording this episode one day before it will release tomorrow, Thursday morning, October 6th. And so, um, I to keep things rolling, to remain consistent, my goal is to give you something every single Thursday morning. Um, it's, it, you know, I'm just letting you know like that. That's sort of why, like, I could wait and Matt and I could get on the same page, but we're gonna miss a couple posts. Um, and so I'm gonna keep bringing you guys some stuff.

Nick Clason (03:02):
Um, and when life settles down for the both of us, we will make this happen. But like I said, I'm on the tail end of a move. Um, my family and I rolled into town last Friday, closed on a house here in, uh, Fort Worth, Texas, uh, to start a new job at church in the DFW metroplex area. Love it. Super excited working with, um, former boss of mine who, uh, so it's, you know, it's a great ex experience, um, and also feels incredibly familiar even though I'm in a new church. I'm in a similar youth ministry environment, so that's really exciting. Um, and then Matt's actually gonna be stepping into a different role as well, and I'll let him talk a little bit more about that. But his first, uh, day on the job is actually gonna be in Spain. And so, uh, who knows, you know, how soon we'll be able to be together on the podcast again.

Nick Clason (03:56):
But our goal is to continue to bring something to y'all, um, and continue to bring both of our voices. I I'm not a gigantic fan of these solo pods. It feels like just a lot of rambling into an empty microphone with very little feedback, pushback, conversation. Um, but I'm gonna do my best in learning and I'm trying to make it something that is gonna be worth everybody's while. So without any anymore explanation for all that, um, I'm just trying to give you a little quick update, some housekeeping stuff. Uh, I wanted to dive into a couple of ideas. So let's go, let's make this happen. All right. Idea number one, we live in an on demand world. So is social media and is email marketing the most effective way to communicate? Think about this. Uh, we live in a Netflix as opposed to a cable TV centric world.

Nick Clason (04:54):
10 years ago, maybe even 15 years ago, the only way to consume your favorite TV show, if you wanted to watch Seinfeld, you had to tune in on Thursday evenings at 8:00 PM I'm not actually sure if that's true or not. Actually, what I do know is true is the Office, right? Every Thursday night, sometime between eight or 9:00 PM I remember, cause I was in college and we didn't, we weren't, um, allowed, We were at a Christian university. We were not allowed to have, uh, televisions in our room. And streaming, um, was available, but it wasn't available until the next day. And so the only way to watch the office at my Christian university was to go find a lounge with a tv. The lounges were allowed to have TVs and cable, uh, or satellite, but none of the rooms were. And so Thursday night was on demand viewing opportunities.

Nick Clason (05:48):
People would come in and flood the lounges. It, there was literally not a seat in the house. If you wanted to sit and watch the office, you had to get there a couple of hours early in the anticipation of it. And you probably had to sit through the NBC Nightly news and you probably had to sit through a couple other sitcoms like community or something like that before the office ever even came on. Now, I compare that to the idea of the way that Disney Plus is releasing things. Like if I wanna watch the newest episode of She Hulk, I can get up at three o'clock in the morning the day that it releases and watch it from the comfort of my own house. But in the fact that I've been moving and traveling and I took my family to Disney World last week, two weeks ago, like, I'm not caught up on She Hulk, but I will, I'll get caught up on it or Stranger Things, right?

Nick Clason (06:38):
When Stranger Things comes out, it is a all day viewing experience. It is an on-demand, it is a binge worthy experience. Uh, so much so that Netflix has recently adjusted the way that they released it. And so they released it now in two different parts. Now, I just wanna think about how that behavior there, the Netflix versus the cable experience, how that behavior has changed the way that we as humans, um, expect to consume content, right? Like, think about it. I, in a Netflix world, I want information when I want it. How many of you in ministry have sent some sort of email newsletter and then you still get the question from a teenager or a parent, Hey, when is the deadline again? And you're like, I communicated this. Like, this has been so clear, This has been so obvious. The reason why I think is when you send it to them, you're sending it to them in a, a cable centric mentality.

Nick Clason (07:47):
Like, I will send you this email every Tuesday at 9:00 AM That's if you are even that discipline, a lot of us, we're not, we're not sending emails with that amount of consistency and regularity, and I don't know that I'm ready to abandon the whole email idea, But what I do know is that we don't live in a cable TV centric world where Thursday night at 8:30 PM is on demand, uh, must watch tv. Very few people live that way. And that's gonna be the same way with your emails. And that's gonna be the same way with your stage announcements. And that's gonna be the same way with your social media announcement posts. And so how do we switch to a more on demand way to consume content or way to find community? Again, I think another beautiful example of this is joining a small group outta church.

Nick Clason (08:44):
I think a lot of churches have the small group process basically be, Hey, if you wanna join a small group, go talk to Carl. And then Carl plays matchmaker. And I like, if I want to sign up for a small group, I wanna just go browse the available options and I wanna sign up for a small group. You may call that consumer of me, but I, I actually appreciate it in and like to anticipate the control or the ability that I have to make that happen on my own. I, I will, if I'm finding a new veterinarian or if I'm finding a new doctor, if I'm finding a new dentist, if I'm finding a new counselor, like I prefer to find those things by going to those people's websites and creating my own appointment. Like one of the things that I absolutely hated, this may be the millennial me, I don't know, but when I was looking for quotes to move, um, I would find these websites and they're like, click through here to get an instant quote.

Nick Clason (09:49):
And I was like, Oh, awesome. And so I put in on my info, you know, four bedroom house, this estimated amount of stuff, whatever. And then they would say, Awesome, your quote is ready. Call one 800, whatever, whatever, whatever, to get your quote. That's not on demand. No, it's not. No. Now I have to talk to a customer service representative. And the problem is that the, when the default is you, hey, you gotta talk to customer service representative. Yes, I'm not trying to hit away from the, uh, talking to other people the importance of that, right? We know that human connection and human conversation is important, but what I am trying to say is we can, we live in a world and we have tools, digital tools and things that can make it possible for people to find those resources and come to that on their own.

Nick Clason (10:41):
So how can we do that in churches? What are ways that we can make that happen? A couple of ideas I have, I talked about this a couple podcasts to go where I said, Hey, here's what I'm pitching for my new church. Um, create a central hub strategy. And I don't wanna take any sort of credit for this. Like Brady Sheer and the guys over at Pro Church Tools, they have been preaching this for years. And they have, they have a website tab, boot nucleus, uh, called nucleus.church, check out their product and you can build your own central hub style website where, and it's a, it's super easy to edit. It's one of my all-time favorite website editors. Uh, but b it looks so good, it's so sleek, it's mobile friendly. Like that is, that is where you can, um, send emails still and send social media things, but you can direct and drive everything back to the website where it's consistent every single time.

Nick Clason (11:33):
And you're saying, Hey, for more information, head to fill in the blank. And that creates, um, that puts the, that puts the onus back on the user. And you're saying, Hey, if you want this information, if you want it on demand, if you wanna watch it like you consume Netflix, here's where to go. And that, what that does then is that makes it the impetus beyond you or on us as the church leaders to make sure that those websites are updated. I think more often than not, the um, the, the website is one of the last things that we think to edit. And I think in this new world that we're moving into, and in this on demand world, websites almost need to be the first thing that we edit. It's interesting, like I said, I'm starting a new job, but with an old boss and just before him and I both left, um, we were both working at, at my last church, I was like, we need to, we need to tighten up the website.

Nick Clason (12:30):
And he said, Ah, I, he's like, I always think of the website as a last, last ditch effort. He's like, But you're right. We need to switch. We need to make that first. And so here we are now in our new gig and he asked me yesterday, What's your, what's your digital strategy? Do you have one? And I said, Yeah, but it's gonna be contingent independent on the website. And you know, if you're a pastor or you work in church ministry, you know how this is, right? And I said, So that, that requires us to have a conversation with communications and get them on the same page cuz we're, we're, uh, dependent upon them to kind of get some of this stuff that we want flushed out, finished out. All right, take number two. Social media is not worth it unless you're willing to try some new things.

Nick Clason (13:22):
I think a lot of churches are just doing social media as an announcement extension. And man, I would just say if that's all you're doing with social media, just keeping the ship afloat, just doing things because it's what you feel like you should do need to do. Everyone else is on social media. They're telling you to do social media, but you're really, you don't have anyone invested in it. You don't have anybody tracking it. You don't have anybody watching the metrics to see what's growing, what needs to be having port gas pour onto it, what needs to be cooled and slowed and changed. Who's watching trends? Who's listening to the Pro Church Tools podcast? Who's listening to the Hybrid Ministry podcast to stay up to date on what's going on on social media and to you, like, as a church, you have to be willing to try things that are gonna be different because social media, digital ministry is a new way to reach people.

Nick Clason (14:19):
And I think it's effective. And so I I would actually push back and say, I do think it's worth it, but I, but the reason I don't think it will be worth it is if you're, if you're just gonna stick it on autopilot. I think there are very few ways to, uh, post and, and do social media type things without, um, being willing to be a mold breaker, without being willing to take some risks, without being willing to rethink some of the old ways of doing things. A lot of the traditional methods on social media are not effective anymore, right? Like when, when right now, um, the entire focus on all of social media is discoverability, right? TikTok brought into this, brought into us this advent of finding content from people that you don't know. And so when people at your church, um, want to follow you or your account, uh, but you're posting reels or tos, things that are needing to be discovered by hopefully them, but also other people, like what are you gonna do?

Nick Clason (15:33):
Like, how, how then what's the call to action out of a real, out of a TikTok, right? Like, and so we gotta figure out as church, um, digital hybrid marketing people what our win is and what the purpose of doing it is, because it is, is just a really bad announcement extension. Like it can be that, but it's gonna be pretty lame and it's gonna be pretty ineffective. And people are really not on social media now. Um, or I, I should, I should watch what I say. I was gonna say, people are not on social media to follow people that they're friends with, and I don't think that's true. Um, but I think that the most popular form of social content right now is to consume videos, short form videos in particular of people that you're not friends with. Like when I'm on TikTok, I spend 95% of my time on the four UAB and I'm only over on the friends tab to clear that pesky red notification.

Nick Clason (16:43):
And then if I'm over there, I might see a video or two of some friends I follow and then I'll, or I'll see a few videos in a row of friends I follow and I'm like, Huh, this is crazy. Or friends I know like my sister and my friend Isaac. Um, and then I'm like, Oh, that's cuz I'm on the friends tab. Of course back over for you, right? Like, I don't know about you, but that's how I am behaving with it. And so I just, what I'm saying with this is, I'm not saying social media's not worth it, but I am saying you gotta be willing to take risks. And I think if you're unwilling to take risks or you don't have somebody who's willing to take risks and, and look at your individual church data, I don't know that it's gonna be worth it.

Nick Clason (17:28):
I don't know that it's gonna yield for you the results that you're looking for. Sure you can post some stuff, you can have some announcement adjacent stuff and you can just do some, you know, Facebook page type things. But, but is it really gonna be worth it? And are we really like gonna see the results that we're looking for? So get out there, break some stuff, stuff, try some stuff, be creative, be willing to take risks and don't put the breaks on your creatives or don't put the breaks on the people who are interested in this because listen, like this avenue in particular is going to be, um, the way and wave of the future and the way that you've been doing church and particularly the way that you've probably been doing social media is not gonna be what's a part of the next wave.

Nick Clason (18:18):
So let somebody who is comfortable with taking risks and comfortable with trying things, let them go fly, try and do some things, um, and don't get stuck in a rut and don't get stuck on autopilot because when you do, that's when things become far less, uh, interesting and far less effective. I take number three today in our final one. Big events are for the pastor, not the people. All right, now hear me out on this one, right? I think that a big event, filling a giant room is really a win for the person on the stage because it helps the pastor. And I'm a pastor and I would agree with this, it helps me feel successful. I look out across the landscape of the room and I say, Man, there's so many people here. Look how effective this event is. Look how many people are here.

Nick Clason (19:16):
I think the reality is though is that man, we really like, we are seeing a shift away from that like big event idea and that big event desire. Like we actually just, uh, talked to some of our juniors and seniors last week at the church I'm in. And um, you know, the church I'm in like, is, man, it is, is much different than the, the church as in before church as in before, is very, very much in a post-Christian world. Now we're in the Bible belt. Um, but what's fascinating is these students who are Gen Z are basically saying the same things. And they said like, we don't, we don't need this like, big event. It feels very, um, like almost forced, like what we want really for like our friends. Like we wanna just like invite them to like our small group and like if they're like exploring faith, like we wanna actually explore faith and give them something actually challenging, um, and have a hard conversation, not just a like Christian platitude.

Nick Clason (20:24):
And I was, I was actually, I was watching a show last night, uh, a house flipping show, um, and this couple is having a smaller wedding, um, and they're doing it in like a newly renovated and remodeled house. And so, you know, of course like the, the whole premise of the show is will these people renovate in this house, get it done in time for the wedding? And um, they were talking about like how this house, it's an old, is gonna be a renovated Victorian style house. So for those of you who are not super up on your HGTV of Victorian is, um, smaller rooms, um, and like just really ornate and elaborate kind of like decor. Um, but like not the whole open concept kind of idea. And so as these people were touring through the house, like, Oh, this would be good for our friends to have these smaller rooms, these smaller, more intimate gatherings so that people can actually stop and pause and have conversations with one another.

Nick Clason (21:37):
And that, that honestly was kind of the impetus for this hot take this morning cuz I was like, Wow, like those, I mean, they're, they're younger, right? Like they're probably in their twenties getting married, maybe thirties. Um, and they, you know, they got a little bit more of like an eclectic kind of vibe to 'em. But the reality is, is as like, I do think that that is far more what people are looking for. They're looking for intimacy, they're looking for connection over content. And so the big room gatherings were a content dump. It would get everybody in. And so that the pastor could deliver his content in the most efficient way possible, the most efficient way possible was to have a large auditorium and crams many people into that large auditorium as you can so that they all could hear what the pastor has to say.

Nick Clason (22:34):
Guys like that is, that is no longer the most efficient way possible. Is it effective still? Perhaps? Uh, but there's a greater efficiency out there, right? A pastor can talk into a microphone in his closet much like I'm doing right now and deliver that same level of content. So then if that has more efficiency, then what is the purpose of the Sunday morning gathering? And I know like, I'm a pastor, I get it theologically, Hebrews 10, 24 and 25, let us not give up meeting together as somewhere in the habit of doing, but encouraging one another and all the more as you see the day approaching and you're like, that's the, that's the reason for the church gathering. And I would agree. I honestly though, like I'm not, no offense, like I've been at this church now for a month. Um, so I've been to, uh, I think a total of three, maybe four weekends, Sunday morning services.

Nick Clason (23:34):
Like I don't, I have to work, right? So like, uh, soon as the first service is over, I'm actually, I've, I've actually never been in the service long enough to be dismissed from it. I've slipped out every single week, uh, because I need to get over to student ministry section of the building to be ready for our thing, right? I don't talk to anybody really in the service. Like that encouragement, that admonishment that spurring me on like the, the Sunday morning gathering is, is not when that is taking place. Listen, I'm also, I'll be honest with you too, I'm a traditionalist. I enjoy that. But what is, who is it for? I think in a lot of ways it might actually be for the ego of the pastor. Um, I think I've mentioned this on here before, but at our last church, um, we saw a higher, um, percentage of engagement with students when we offered a smaller gathering.

Nick Clason (24:36):
Um, and we saw a better value in conversation with students in their smaller groups as opposed to in a large, a large scale gathering. I think, you know, we still saw success in the larger scale gatherings because kids like to come together. They still like to have fun together, they still like to play games together. Um, and so that obviously that's important. That fun is a value too, right? Um, but I, I remember telling a friend of mine who said, if I want to come back together, um, and bring everyone back together in the room, like I want to do that if I'm honest, like that's a value of mine. Like I enjoy that. However, if this talking about the small group system and setting is more effective, more efficient, um, and more what students want than I need to put my ego and my pride on the alter and be willing to offer to students what's better for them, even if it's a not, not what I want.

Nick Clason (25:42):
Alright? So let's put purpose over preference and then b um, I have to be willing to level up and train my, my leaders and my volunteer team to execute this plan or this play. Um, and it's gonna take more work on my part to develop them as leaders, uh, than just bring them all back together and we preach a message at them from, from the stage, right? Again, if that's what I want and that's what's easier, but it's not. What's better then? Let's actually give our students what's best. Why not? Because we're trying to be effective grow numbers. Look at metrics because we want students to have a meaningful encounter with the God of the universe to come to a knowing, saving knowledge and relationship with Jesus Christ, who is the way back to the Father is he says in John chapter 14, He's the way, he's the truth, he's the wife.

Nick Clason (26:44):
And if big events are hindrance to that or a Gen Z eye roll, like, uh, another one of these again, then let's not give it to him. Let's give them what they're going to use for the betterment of their faith in the betterment of the, their friends' faith as their friends try to explore what it looks like and means to follow Christ. Well, hey everyone, uh, hope you enjoyed today's episode. Tried a little bit of a different format here. It's, it's tough. Hang on to alo pod, like I said. So I wanted to give a couple of kind of hot takes and just, uh, express what to my heart where I'm coming from. So if you enjoyed it, let us know. Um, rate review. You can go to hybridministry.xyz. We are also on Twitter. I'm gonna try to start, um, being a little more active on there beyond just posting when episodes drop. So come over, give us a follow, come hang out with us. It's at hybrid ministry on Twitter. And, uh, love hanging out with you guys. Uh, let us know, uh, reach out, let us know if there's anything you'd like to hear specifically. And, um, until the next time, talk soon. Bye.